User Research

Run voice-moderated usability tests and user interviews with recruited participants. The AI moderator adapts in real time, probing on friction points and following up on interesting responses. Get prioritized findings with severity ratings.

Website Usability Test

You want to find out where people get stuck on your website. An AI moderator walks recruited participants through your product via voice, probing on friction points in real time. You get prioritized findings (P0–P3) with severity ratings and direct quotes.

Participant view
AI MODERATOR
Browse product
Voice session
Learn more about Voice Interviews
How you'd run it
$ claude "run a usability test on https://app.example.com with 5 participants"
What you get back
P0 Navigation — 4/5 couldn't find Settings (critical)
"I kept clicking the gear icon expecting settings..."
P1 Onboarding — 3/5 skipped the tour (major)
"The popup felt like an ad, I just closed it."
P2 Search — 2/5 expected filters on results page
5 sessions · 12 findings · 47 min avg session

First Impressions Test

You want to know what people think your website does within 3 minutes. The AI moderator asks participants to share their immediate reaction, testing whether your value proposition, messaging, and visual hierarchy actually land.

Participant view
AI MODERATOR
Browse product
Voice session
Learn more about Voice Interviews
How you'd run it
$ claude "first impressions test on our landing page, 8 participants"
What you get back
Top themes (8 participants):
"Analytics tool" — 6/8 identified core purpose
"Pricing unclear" — 5/8 couldn't find pricing
"Clean design" — 7/8 positive first reaction
"CTA too subtle" — 3/8 missed primary button
8 sessions · 3 min avg · Value prop clarity: 75%

User Interview

You want to talk to real users about a topic — habits, pain points, feature wishes. Candor recruits the right audience and runs AI-moderated voice interviews that adapt to each person's responses. You get structured, prioritized insights.

Participant view
AI MODERATOR
Browse product
Voice session
Learn more about Voice Interviews
How you'd run it
$ candor study create --goal "interview coaching app users" \
--type interview --recruit --participants 6
What you get back
Insight Mentions Priority
Want progress tracking over time 5/6 High
Notifications feel spammy 4/6 High
Would pay $5-10/mo for premium 4/6 Medium
Like voice-based check-ins 3/6 Medium
6 sessions · 18 insights · 22 min avg session

Concept Validation

You have a product idea and want to know if people would pay for it. Draft a custom interview guide to explore willingness to pay, feature priorities, and competitive alternatives. The AI moderator follows your guide while adapting to each participant.

Participant view
AI MODERATOR
Browse product
Voice session
Learn more about Voice Interviews
How you'd run it
$ claude "validate this product concept with 10 small business owners"
What you get back
Willingness to pay: $15-25/mo (7/10 would pay)
Top feature asks:
1. Automated invoicing — 9/10
2. QuickBooks integration — 7/10
3. Multi-currency support — 5/10
Current alternatives: spreadsheets (6), Wave (3), nothing (1)
10 sessions · 28 min avg · Concept viability: strong

Adaptive Deep Research

You want to go deep on a topic across multiple interviews. The AI moderator learns from each session, identifies emerging themes and gaps, then probes them in subsequent sessions. Use coverage reports to know when you have enough signal to act.

Participant view
AI MODERATOR
Browse product
Voice session
Learn more about Voice Interviews
How you'd run it
$ claude "run adaptive research on onboarding friction, 12 sessions"
What you get back
Coverage Report (12 sessions):
Theme Saturation Sessions
Email verification pain ████████░░ 9/12
Unclear next steps ███████░░░ 8/12
Mobile layout broken █████░░░░░ 5/12
SSO expectation ████░░░░░░ 4/12
Saturation reached at session 10 — safe to stop